Новоросторг (Новороссийск, улица Раевского, 39) - Reviews

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Total reviews 1
Reviews with answers 1
Last review12:2426.06.2019
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Phone: +7 938 533-69-33

Address: Новороссийск, улица Раевского, 39

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Corporative
от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 1 review about company Новоросторг, located at Новороссийск, улица Раевского, 39.

Average rating of company 1.0 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 26.06.2019 until 26.06.2019.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 100%.
Company representatives Новоросторг you need to reply to customer reviews more often, since only 1 review from 1 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Average rating for the year
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2ГИС - 1 review
O************EV
Не выполняют обязательства по поставке. Прождал 2 недели заказанный товар, в последний срок оказалось, что его не отгрузили и предложили подождать ещё 2 недели, и это из Москвы. Я был даже готов подождать ещё дней 5 (адекватный срок доставки из Москвы), но мне предложили только 2 недели или деньги обратно. При таком количестве конкурентов так работать с клиентами...

- 26.06.2019
Здравствуйте. Приносим извинения за причиненные неудобства. Данный товар заказан у другого поставщика и в указанные вами сроки будет доставлен. Надеемся на понимание и продуктивное сотрудничество в дальнейшем. Спасибо! С Уважением, Дудниченко Тимофей.

Oleg BEZZUBTSEV - 26.06.2019
Новоросторг предложил вариант решения вопроса который всех устроил. Негатив изменился на позитив. Этого и хотел изначально. Сотрудничать буду однозначно, т.к. мне нравятся люди умеющие находить решение в любых ситуациях.
... Full review + 2 answers
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26.06.2019
2ГИС

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