Сова (Москва, Садовническая набережная, 69) - Reviews

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Total reviews 198
Reviews with answers 117
Last review08:1329.08.2022
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181 17

Phone: +7 905 759-77-66

Address: Москва, Садовническая набережная, 69

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We found 198 reviews about company Сова, located at Москва, Садовническая набережная, 69.

Average rating of company 4.0 points out of 5.
The company rating is medium. By increasing the company's rating, you can increase the number of customers up to 20%.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 24.08.2017 until 29.08.2022.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 59%.
Company representatives Сова you need to reply to customer reviews more often, since only 117 reviews from 198 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Google Maps - 2 last review out of 181
D***************ne
The room is ok. We had an embankment facing room. The kitchen is nice and spacious with all the gadgets. The staff is courteous , but cannot communicate without Google translate. There are a few very glaring deficiencies. 1. The staff doesn't speak English. 2. The kitchen is not adequately stocked with breakfast essentials like bread, milk etc. 3. They keep the cut slices of cheese with slices of beef. That is repulsive as we being Indians and vegetarians, could not tolerate it and use that cheese. 4. They don't follow good hygienic measures. The kitchen in charge just wipes the knives with the same cloth that is used to wipe the kitchen counter. They don't segregate wet and dry garbage. They don't clean the bins regularly. With the result, they stink and it is disgusting. 5. When they know the number of people staying in their hotel, they don't stock enough bread and milk. They run out of stock if you reach even 15 mins after 8 am. Then they have to go and get the grocery and one has to wait till then. That is unprofessional. 6. There is no housekeeping daily. They have to be told to clean the room specifically. Комната в порядке. У нас был номер с видом на набережную. Кухня хорошая и просторная, есть все необходимое. Персонал вежливый, но без Google Translate общаться не может. Есть несколько весьма явных недостатков. 1. Персонал не говорит по-английски. 2. На кухне недостаточно продуктов для завтрака, таких как хлеб, молоко и т. д. 3. К ломтикам говядины кладут нарезанные ломтики сыра. Это отвратительно, поскольку мы, индийцы и вегетарианцы, не могли этого терпеть и употреблять этот сыр. 4. Они не соблюдают меры гигиены. Ответственный на кухне просто протирает ножи той же тканью, которой протирают кухонную стойку. Они не разделяют влажный и сухой мусор. Мусорные баки регулярно не чистят. В результате они воняют и это отвратительно. 5. Когда они знают количество людей, проживающих в их отеле, у них недостаточно хлеба и молока. У них кончаются запасы, если вы доберетесь хотя бы до 15 минут после 8 утра. Затем им нужно пойти за продуктами, и нужно подождать до тех пор. Это непрофессионально. 6. Ежедневной уборки нет. Им нужно сказать, чтобы они специально убрали комнату.

- 29.08.2022
... Full review + 1 answer
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29.08.2022
Google Maps
М***********ва
С семьей С семьей

- 29.08.2022
05.05.2022
Google Maps
Яндекс - 2 last review out of 17
Н******ик
Все аккуратно и чисто

- 03.06.2020
Спасибо, что оценили
12.03.2020
Яндекс
О***на
Гостиница супер, рекомендую, удачно расположена.

- 13.10.2020
Спасибо за вашу оценку
26.01.2020
Яндекс

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